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User Agreement


 

By using the Website www. PacificWorldCoins.com and other services provided by PacificWorldCoins, including placing Sales Orders from PacificWorldCoins, placing Purchase Orders to PacificWorldCoins, you are agreeing to the following terms, including, without limitation, the terms available by hyperlink (the “User Agreement”). These terms apply to all Orders, all Sales and all Purchases, whether made through the Website, by telephone or otherwise.

This agreement contains 12 sections. You may jump directly to any section by Zing the appropriate link below. The headings and subheadings below are for reference only and do not limit the scope of each section. Some capitalized terms have specific definitions in section 9 (Definitions). Underlined words in this Agreement and on our website hyperlink to relevant information.

This User Agreement governs your Sale and Purchase transactions, including placement of Sales Orders from PacificWorldCoins and Purchase Orders to PacificWorldCoins, as applicable, and are incorporated by reference into and made part of the PacificWorldCoins Website.

1. Buying from Us

  • A. Sales Order Price Confirmations
    • When buying online from us, the price at which your Sales Order is submitted is the locked-in price. There are no added commissions. The only charges PacificWorldCoins adds are for shipping, handling and insurance. Your confirmation number will be in your return email. The Sales Order price is locked-in for 5 Business Days on Sales Order. That is the time you have to make your payment to PacificWorldCoins. You must ensure that your payment is dated within 24 hours of the time of your confirmed Sale and received by PacificWorldCoins within 5 Business Days of your confirmed Sale on Sales Orders under $25,000 (USD) and 3 Business Days of your confirmed Sale on Sales Orders more than $25,000.00 (USD) to realize your locked-in price.
  • B. Cancellations of Sales Orders with PacificWorldCoins
  • Once we have issued a Sales Order confirmation, (a) all prices are locked-in, and (b) there is a binding contract between us for your transaction and, as a result, any market risk for breach is transferred to you at the time the Sales Order is confirmed. This is a benefit to you because you know your price at your Sales Order confirmation time and we believe this is one of the key benefits of transacting with PacificWorldCoins. You have no right to cancel your Sales Order(s). However, if you default in your performance of payment, shipment or any other act required, we may cancel your Sales Order(s). We reserve the right to cancel any Sales Order at any time and for any reason.
  • Because a Sales Order may not be changed, we suggest you take the time up front to make sure what you want is exactly what you request from us as reflected in your Sales Order.
  • When you buy from us, you must ensure that your payment is received by PacificWorldCoins within 5 Business Days from the date your Sales Order is placed for Sales Orders under $25,000.00 (USD) and within 3 Business Days from the date your Sales Order is placed for Sales Orders of more than $25,000.00 (USD) to realize your locked-in price. If you default and payment is not timely received by PacificWorldCoins, PacificWorldCoins reserves the right in its sole discretion to (a) accept your payment; (b) refuse your payment and cancel your Sales Order; (c) close your account; and/or (d) preclude you from placing future trades or from making future Sales from PacificWorldCoins.
  • It is always best to send us your payment immediately to complete your transaction with PacificWorldCoins and avoid any possible default so you can realize the locked-in price as of your confirmation time. When making payment by mail or wire, we recommend making payment the same day your Sales Order is placed and, when mailing payment, that you use a courier service that offers priority delivery and which provides you with a tracking number to ensure timely delivery and tracking capabilities.
  • D. Sales Order Changes
  • E. Sales Order Payment Requirements

2. Sending Your Payment

  • Payment instructions will be issued online on the final page of the online Sales Order process and again by email after you place your Sales Order. Payment must be dated within 24 hours of your Sales Order date. If you default and you do not meet these requirements, PacificWorldCoins reserves the right to cancel Sales Orders. PacificWorldCoins does not accept C.O.D. Sales Orders. We reserve the right to refuse or cancel any Sales Order at any time, including if it is deemed questionable or of significant risk to PacificWorldCoins regardless of payment method and price confirmation and in such case, you waive any right to any claim or actual damages of any kind or nature whatsoever.
  • A. Payment Options
  • Depending upon the Sales Order amount, you may pay by some or all of the following payment methods: credit card(Paypal), bank wire, certified check, cashier’s check or personal check. More specifically:
  • Bank Wire (Order must be at least $2,000)
  • PayPal
  • Certified check (Domestic Orders Only)
  • Cashier’s check (Domestic Orders Only)
  • Money order (Domestic Orders Only)
  • Personal check (Domestic Orders Only)
  • If you pay for Sales Order(s) by bank wire, certified check, cashier’s check or personal check, we provide a 2.5% cash discount off our list price or you make offer price. The prices shown for each Product on the Website are the list prices which already reflect the 2.5% cash discount. The price is higher if you choose and we approve credit card payment.
  • We deposit all certified checks and cashier checks for collection and the typical period before we authorize shipment is from 10 Business Days. Personal checks are deposited for collection and the typical period before we authorize shipment is from 10 Business Days, regardless of when such checks may clear the banking system.
  • Once you have placed a Sales Order and we have issued a confirmation number, we will provide you wire instructions, including our bank name, ABA routing number and account number.
  • Good funds is the day we receive your direct bank wire, and from 5-10 Business Days from the day we receive your cashier check, certified check or personal check. Additional delays may occur for checks if your bank does not cooperate in assisting us with the information needed to verify your transaction.
  • We do not accept ACH transactions for Sales Orders. We do accept online bill payments in check form only. They will be treated the same as a personal check regarding shipment date. We will ship the Products(s) 10 Business Days after we receive the check.
  • We only accept payments for Sales Orders in US Dollars.
  • B. Cash Discounts
  • C. Collection Period on Checks
  • D. Wiring Funds
  • E. Good Funds Policy
  • G. ACH or Online Payments for Sales Orders
  • H. Currencies

3. Shipping Your Product

·         

  • Your Sales Orders are shipped by W&K Inc, Martin Weiss, Henry Hung, in our discretion, by Registered/Insured U.S. Mail, UPS, Federal Express or another common carrier. Each package is fully insured. Packages sent registered and insured mail can take on average 5-10 Business Days to receive.
  • A. Estimated U.S. Shipping, Handling and Insurance Charges (shipping cost may change)
    • $1 - $200: $7
    • $201- $300 $8.5
    • $301 - $850: $17.5
    • $851 - $2,500: $20
    • $2501 - $5,000: $28
    • $5001 - $10,000:$36
    • $10001-$24,999$40
    • Over $25,000: Free shipping
    • Add a surcharge for Alaska, Hawaii, and Puerto Rico $25
    • FPO,P.O. Box maybe charged addional for shipping
  • B. Insurance for Sales Orders
  • PacificWorldCoins insures all of its Sales Order shipments to you for the sale value of the enclosed Product purchased from PacificWorldCoins, subject to the following limitations. We must be notified of a lost package within thirty (30) days from the ship date of your order. Should anything happen while your package is in transit to you, you might be permitted to claim coverage under our insurance policy provided that you directly receive the package from the common carrier. Neither we, nor our insurance company, accepts (and we specifically disclaim) responsibility if you have left instructions with any carrier or delivery service to leave parcels for you without the need for your signature. Nor do we, nor our insurance company, accept (and we specifically disclaim) responsibility if you have given any carrier or delivery service instructions to leave your package with someone else, such as a building manager, neighbor, or a drop-off location such as Mail Boxes Etc., The UPS Store, or similar third party drop off locations. In any such case, your package will not be covered for insurance by PacificWorldCoins or our insurance carrier. If you do not receive the package directly from the common carrier, you agree to take all reasonable actions to assist in recovery of the package, including but not limited to filing out reports (and/or police reports) and providing all information needed or that may be requested to assist in recovery of the package. If you do not fully cooperate in recovery efforts, neither PacificWorldCoins, nor our insurance company or carrier, will have any liability to you.
  • When we ship to you, if Products are lost or damaged in transit, it is our responsibility to pursue any claim with the insurance company. If we determine the package is lost or damaged, we file a claim. Once the claim is filed, we reserve the right to re-ship your items or refund your money at our discretion, and PacificWorldCoins shall have no further responsibility or liability to you. If there is any disruption in the delivery of a package to you, you agree to cooperate with us in any investigation or claim process and to take every reasonable action requested of you in the process. Failure to fully cooperate will jeopardize coverage that may be provided to you.

4. International Orders

  • A. Estimated International Shipping, Handling and Insurance Charges (shipping cost may change)
    • $ 1 - $5,000: $50
    • $5001 - $9,999: $60
    • Over $10,000: $75
  • B. Duties and Taxes
  • All duties and taxes must be paid by the customer on Sales Order(s) delivery. You may be subject to taxes and/or duties for your Sales Order from PacificWorldCoins. Please consult your local customs broker for more information on duty and tax rates.
  • All shipping amounts listed below are approximations. Some country may more than our shipping fees, we will notice you if there has more shipping fees.
  • If your Sales Order is returned to PacificWorldCoins due to your refusal to pay duties or taxes, or if the carrier (for example, Federal Express or UPS) was unable to deliver your Sales Order, you agree you are responsible for any return shipping fees, additional duties, or applicable taxes for returning the package back to PacificWorldCoins. In addition, if your package is returned to PacificWorldCoins, we will not reship your Sales Order unless and until we are paid in full for any return shipping costs, duties, taxes we have had to pay or advance for you as well as any subsequent re-ship fees back to you.
  • International returns on Sales Orders are very costly and we strongly suggest making yourself aware of any duties or taxes before packages are shipped to avoid surprises. In addition, we strongly suggest making yourself available to the delivery company so your package is not returned to PacificWorldCoins, subjecting you to unnecessary taxes, duties, shipping costs or delays. Delays for Sales Order re-ships could take 4-6 weeks or longer to complete when packages are not received as they should be. If you have any questions about your international shipment, please send an inquiry to info@PacificWorldCoins.com.
  • C. International Delivery Requirements

5. Return Policy

  • We want our customers to be satisfied with their sales at PacificWorldCoins. At your request, we may, but are not obligated to, provide you with an opportunity to exchange a Product for an identical Product in the event of a material defect. If we agree to do so, such exchange must be made within fourteen (14) Business Days from the date on which the customer receives his or her Product(s) and only to those customers who timely and properly notify our Customer Service Department by telephone at (310)948-7990, and who receive written confirmation that the exchange request has been approved. If approved, the Customer Service Department will give you instructions on how to exchange your items.
  • Shipping and handling charges are non-refundable. For approved exchanges, you must follow all instructions provided by Customer Service, including carefully packaging the Product. You are responsible for the cost of return shipping and the risk of loss during the return shipment as part of the exchange. PacificWorldCoins reserves the right, at its sole discretion, to reject any exchange that does not comply with these requirements. If an exchange is requested, we reserve the right to accept or refuse the exchange request in our sole discretion, and to require you to pay for any Market Loss on approved exchanges. Any Market Gain on refunds shall vest in and remain the property of PacificWorldCoins.

6. Risks

  • All investments involve risk; Coins and Bullion are no exception. The value of a Bullion Coin (e.g., American Eagles or Canadian Maple Leafs) is affected by many economic factors, including the current market price of Bullion the perceived scarcity of the Coins and other factors. Some of these factors include the quality and current demand and general market sentiment.
  • Therefore, because both Bullion and Coins can go down in price as well as up, investing in them may not be suitable for everyone. Because all investments, including Bullion and Coins, can decline in value, you should understand them well, and have adequate cash reserves and disposable income before considering a Bullion or Coin investment. Please consult your financial advisor.
  • PacificWorldCoins does guarantee that every item that we sell is genuine and that all Precious Metal items do contain the weight, fineness, and purity that we have advertised. However, all investments, of every type, involve some level of risk and Precious Metals are no exception. Like many markets, the Precious Metals market is speculative, and it is unregulated. The value of any Bullion item is generally determined by current spot price of the underlying Precious Metal, and by the supply and demand for these particular items. These prices will fluctuate throughout the day while the Precious Metals market is open. If you are considering purchasing Precious Metals as an investment, you should assess the stability of the current market and contact your financial advisor for all advice.

7. General Provisions

  • A. Absence of Relationship
    • The sole relationship between PacificWorldCoins and you is that of buyer-seller. No other relationship, including, without limitation, any agent-principal relationship, any employee-employer relationship, any franchisee-franchisor relationship, any joint venture relationship or any partnership relationship, between PacificWorldCoins and you exists.
  • B. Additional Items
  • Additional terms relating to certain Products (such as prices, methods of payment, our policies with respect to returns, refunds, and cancellations and/or exchanges) may be posted on the site on the pages describing the Products.
  • You may not assign any of your rights or obligations under this User Agreement without the prior written consent of PacificWorldCoins, which may be granted or withheld by PacificWorldCoins in its sole discretion. This contract, including but not limited to the User Agreement, shall be binding on all permitted assigns and successors of PacificWorldCoins and you.
  • You shall hold the existence and terms of all your transactions with PacificWorldCoins, including, without limitation, the existence of any disagreement or dispute and the existence and the terms of any resolution thereof, in strictest confidence and you shall not disclose any such information to any person or entity unless (a) such disclosure is required by applicable law or regulation or (b) such disclosure is required by a court or other tribunal of competent jurisdiction. If you become aware that you may be required to make any disclosure of such information, including, without limitation, as a result of the receipt of a subpoena or other compulsory process, you shall promptly notify, in writing, PacificWorldCoins and you shall cooperate, in good faith, with PacificWorldCoins in obtaining a protective order or other appropriate relief, if any, with respect to such disclosure.
  • If PacificWorldCoins cannot perform any obligation hereunder as a result of any event that is beyond its control, PacificWorldCoins’s delay or failure to perform such obligation shall be excused and PacificWorldCoins shall not be liable for any damages as a result of, or in connection with, such delay or such failure.
  • You shall execute and deliver such other documents and take such other actions as may be reasonably requested by PacificWorldCoins to carry out your obligations under the User Agreement.
  • PacificWorldCoins may record phone conversations between us, and you expressly consent to the recording of such phone conversations.
  • If an item is incorrectly priced, we will either contact you for instructions or cancel your order and notify you of such cancellation. PacificWorldCoins reserves the right, to cancel any orders. Prices and availability are subject to change without notice. We do our best to provide you with accurate pricing and product information. Please feel free to contact us if you notice any such errors. We appreciate your help. info@pacificworldcoins.com
  • PacificWorldCoins takes security very seriously. Our security measures protect the loss, misuse and alteration of all information under our control. Our system is based on the SSL (Secure Socket Layer) encryption standard. Provided you are using an SSL-compliant browser such as Microsoft Internet Explorer, Google Chrome, Mozilla Firefox or Apple Safari, you will be able to conduct fully-protected transactions that encrypt all of your personal information, including credit card number, name and address, so it cannot be read as the information travels from you to PacificWorldCoins. Furthermore all of the customer data we collect is protected against unauthorized access.
  • The section headings are included for ease of reference and do not affect the interpretation or the scope of the User Agreement.
  • The User Agreement is intended to be enforceable to the fullest extent permitted by applicable law. If any term of the User Agreement is held to be unenforceable for any reason, such unenforceability shall not affect the other terms of the User Agreement, and the term that would otherwise be unenforceable shall be enforced to the fullest extent that it would be enforceable.
  • PacificWorldCoins may amend the User Agreement at any time by posting the amended terms on the Website and such amendments shall become effective immediately.
  • You acknowledge and agree that PacificWorldCoins may preserve User Content and may also disclose User Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce this Agreement; (c) respond to claim(s) or assertion(s) that any User Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of PacificWorldCoins, its users and the public. You understand that the technical processing and transmission of the Website, including your User Content, may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices.
  • You agree to each of the conditions in this Agreement and further agree that each of these conditions applies forever and broadly with regard to PacificWorldCoins worldwide. Posting of User Content to or through the Website, including ideas or disclosures of opinions, is voluntary on your part. No confidential or contractual relationship is established by your posting of User Content or is to be implied by our review or subsequent use of your User Content. PacificWorldCoins shall not be liable for any disclosure of any User Content, including opinion(s) or suggestion(s), you post to or through the Website. PacificWorldCoins shall be entitled to unrestricted use of any User Content it may receive from you at the Website, for any purpose whatsoever, commercial or otherwise, without compensation to you as the provider of the User Content.
  • You agree that you will not use the Website to:
  • C. Assignment
  • D. Confidentiality
  • E. Force Majeure
  • F. Further Assurances
  • G. Recording of Phone Conversations
  • H. Pricing or Typographical Errors
  • I. Security
  • J. Section Headings
  • K. Severability
  • L. Amendment
  • N. User Content and Conduct

1.      upload, post, email or otherwise transmit any User Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another privacy, hateful, or racially, ethnically or otherwise objectionable;

2.      harm minors in any way;

3.      impersonate any person or entity, including, but not limited to a representative of PacificWorldCoins, or falsely state or otherwise misrepresent your affiliation with a person or entity;

4.      forge headers or otherwise manipulate identifiers in order to disguise the origin of any User Content transmitted through the Website;

5.      upload, post, email or otherwise transmit any User Content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);

6.      upload, post, email or otherwise transmit any User Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;

7.      upload, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except in those areas that are designated for such purpose;

8.      upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, emulate, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

9.      disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other users of the Website are able to type, or otherwise act in a manner that negatively affects other users ability to engage in real-time exchanges;

10.   interfere with or disrupt the Website or servers or networks connected to the Website, or disobey any requirements, procedures, policies or regulations of networks connected to the Website;

11.   "stalk" or otherwise harass another; or

12.   collect or store personal data about other Website users.

  • You understand that by using the Website, you may be exposed to User Content created by others that is offensive, indecent or objectionable. PacificWorldCoins does not endorse or have control over User Content. User Content is not reviewed by PacificWorldCoins prior to posting and does not reflect the opinions or policies of PacificWorldCoins. PacificWorldCoins makes no representations or warranties, express or implied as to User Content or the accuracy and reliability of User Content or any other material or information that you may access through the Website. PacificWorldCoins assumes no responsibility for monitoring the Website for inappropriate submissions or conduct. If at any time PacificWorldCoins chooses, in its sole discretion, to monitor the Website, PacificWorldCoins nonetheless assumes no responsibility for User Content, has no obligation to modify or remove any inappropriate User Content, and has no responsibility for the conduct of the Website users submitting any such User Content. Notwithstanding the foregoing, PacificWorldCoins and its designees shall have the right to remove any User Content that violates this Agreement or is otherwise objectionable, in PacificWorldCoins’s sole discretion. You agree that you must Zuate, and bear all risks associated with, the use of any User Content, including any reliance on the accuracy, completeness, or usefulness of such User Content. In this regard, you acknowledge that you may not rely on any User Content.
  • You are solely responsible for your interactions with other Website users. PacificWorldCoins reserves the right, but has no obligation, to monitor disputes between you and other Website users and to terminate your Website access if PacificWorldCoins determines, in its sole discretion, that doing so is prudent.

8. Definitions

  • The following terms have the following meanings in the User Agreement:.
  • A. Bullion
  • The term “Bullion” means the term that is used to describe (1) Gold, Silver, Platinum or Palladium Coin(s), bar(s) or round(s) which closely follow spot prices and have little or no Numismatic value (such as restrikes); and (2) the form in which metal is shaped such as bars, ingots or wafers.
  • The term "Business Day(s)" means a day other than a Saturday, a Sunday or a day that is a holiday under the federal law of the United States of America and/or the laws of the State of Oklahoma.
  • The term “Coin(s)” means a stamped piece of metal of a known weight and fineness issued by a sovereign government.
  • The term “Numismatic Coins” means a Coin, the price of which depends more in its (their) rarity, condition, dates, and mint marks than on their gold or silver content, if any.
  • The term “Numismatic” means the study or collection of anything used as a medium of exchange – especially Coins and paper money.
  • The term "Order(s)" means, as applicable, a confirmed Sale by a customer or Purchase by PacificWorldCoins, whether such Order was made through the Website, by telephone, in person or otherwise.
  • The term “Precious Metal(s)” means Gold, Silver and Platinum along with the Platinum group of elements: rhodium, osmium, ruthenium, Palladium and iridium. Precious Metals are characteristically lustrous, ductile, rare and nonreactive.
  • The term "Product(s)” means a Product that is the subject of an Order. A Product may include, without limitation, Bullion, a Coin, whether Numismatic, Semi-Numismatic or not, a Precious Metal, and/or supplies.
  • The term "Purchase(s)” means the acquisition of Product(s) by PacificWorldCoins from a customer, whether made through the Website, by telephone, in person or otherwise, with the number, quality and price confirmed. A Purchase is distinct from the acquisition by a customer from PacificWorldCoins of a Product, which is treated as a Sale hereunder.
  • The term “Purchase Order(s)” means an Order placed by PacificWorldCoins with a customer for the acquisition by PacificWorldCoins of Product(s) from the customer.
  • The term "Sale(s)” means the acquisition of Product(s) by a customer from PacificWorldCoins, whether made through the Website, by telephone, in person, or otherwise, with the number, quality and price confirmed. A Sale is distinct from the acquisition by PacificWorldCoins from a customer of a Product, which is treated as Purchase hereunder.
  • The term “Sale Order(s)” means an Order placed by a customer with PacificWorldCoins for the acquisition by the customer of Product(s) from PacificWorldCoins.
  • The term “User Content” means content posted by you on the Website, including without limitation any images or testimonials.
  • B. Business Day(s)
  • C. Coin(s)
  • D. Numismatic Coins
  • E. Numismatic
  • F. Order(s)
  • G. Precious Metal(s)
  • H. Product(s)
  • I. Purchase(s)
  • J. Purchase Order(s)
  • K. Sale(s)
  • L. Sale Order(s)
  • M. User Content

9. Make Offer

  • You can negotiate the price with PacificWorldCoins, giving you the opportunity to buy the item for less than the Buy It Now price. PacificWorldCoins can accept your offer, decline your offer, or make a counteroffer. However, you should make what you consider to be your best offer for the item because PacificWorldCoins receives multiple offers for an item is likely to accept the highest Best Offer.
  • If PacificWorldCoins accepts your offer, you are required to complete the transaction.
  • You can make up to 3 Best Offers for most items. Expired offers, declined offers, and retracted offers is not all count towards the limit of 3 Best Offers
  • If PacificWorldCoins accepts your offer price, the price will only keep in cart 3 days.

​10. Membership Bonus 1%

  • You automatically earn a 1% of the item price of  PWC Bonus when you register PWC account. 
  • Your PWC Bonus expires on the one month after it is issued.
  • When you earn $0.01 or more in PWC Bonus in a calendar quarter (every 3 months), you can use for next purchases items.Your PWC Bonus expires on the 31st day after is issued.
  • You can not transfer your PWC Bonus Certificate to someone else, and you can not combine PWC Bonus earned on multiple accounts.